Local company Globex Global Logistics is looking to expand logistics solutions for Brunei’s supply chain having recently achieved the ISO 9001:2015 certification.
Managing Director of Globex Danny Chua said the ISO 9001 certifications comes 10 years after the company was founded to offer freight forwarding services for Brunei residents and businesses to import and export cargo from ports across the world.
The company has since expanded their logistics services in the supply chain, becoming the agency representative in Brunei for global shipping agencies including CMA CGM, American Pacific Lines and Australian National Lines.
In 2017, Globex introduced their own last mile delivery service Go Rush to offer door to door delivery and is now looking to launch an e-commerce platform within the next few months focused on helping Bruneians export.
“The platform will focus on export facilitation (for) which we are working with a very big (international) company who will provide a global link for local businesses to export their products easily,” said Chua.
Chua added that their growing suite of logistics services within the supply chain will help position the company to be a one-stop provider for logistics in the Sultanate.
“It’s not just selling but consulting with them (potential customers) what is the cheapest way to it, because we have a vast pipeline,” he said. “We’re also a shipping agent, do local deliveries so we can provide the full services for customers to move their items from point A to B seamlessly.”
Globex received their ISO certification following a two stage audit by TÜV SÜD – one of the world’s leading technical service organisations. Prior to the audit, they received fully sponsored training and consultancy for the ISO 9001 through Darussalam Enterprise’s (DARe) Standards Consultancy Programme.
ISO 9001 is widely considered the industry standard for quality management systems (QMS), and demonstrates that an organisation has systems and processes in place to consistently deliver to customers and meet regulatory requirements.
DARe CEO Javed Ahmad said a QMS would help businesses be more clear about their objectives and become more efficient by monitoring and improving processes.
“Achieving the (ISO 9001) standard also provides a base of credibility when doing business locally and internationally,” he added.
As part of the requirement of ISO 9001:2015, five Globex staff have become internal QMS auditors after attending Internal Auditor Training. These staff are responsible for performing internal QMS audits for all departments within the company every six months.