Weelago gaining traction as trusted e-commerce platform for Brunei distributors

Brunei online marketplace Weelago is gaining popularity during the COVID-19 outbreak, selling 1,000 hand sanitisers in less than two days

Online retailer Weelago packing an order for delivery.

Brunei online marketplace Weelago is gaining traction as a trusted e-commerce platform for Brunei distributors and manufacturers for providing integrated end-to-end solutions from online payment to marketing.

Weelago has recently onboarded over 20 businesses, including Brunei’s only pharmaceutical producer Simpor Pharma – whom they are the exclusive online retailer for – as well as established distributors Guan Hock Lee and Chop Kian Chuang and electronics retailer CF King.

With the public advised to limit their travel during the COVID-19 outbreak, Weelago has seen an increase in popularity – especially for personal hygiene items – selling over 1,000 bottles of hand sanitisers in less than two days. The website currently lists over 2,000 items for sale covering furniture, groceries, packaged food, fashion and health and beauty.

Weelago’s solutions also include dedicated marketing posts their website and social media. Source: Weelago

General Manager of Weelago Chris Wong said each seller is given their own e-Shop builder which helps automate inventory management, transactions and generates reports which enables them to better manage their accounts.

Weelago has multiple payment gateways; accepting Visa, MasterCard, Alipay and BruPay, while customers can opt for deliveries from either Go Rush, PosLaju and FedEx or self pick up at their Menglait office.

“We aim to offer businesses the complete e-commerce solution, and we’re also looking at offering warehousing (for seller stock) in the near future (to make the process quicker/more efficient),” said Wong.

Businesses pay $10 monthly to be on the platform, with commission fees between 5% to 20% depending on the product category. There is also a 3% transaction fee to cover banking charges.

After a customer orders an item, sellers are notified and either send the items to Weelago’s office or have the logistics provider pick up from the seller and deliver straight to the customer. Sellers ready the orders in under two days, with delivery taking another day or two.

Weelago has also been endorsed by the Authority for Info-communications Technology Industry of Brunei Darussalam (AITI) and Darussalam Enterprise (DARe) under eKadaiBrunei – an online directory of Brunei e-commerce and logistics businesses.

Weelago initially began as Living Space Gallery, an online furniture store selling imported items, but later expanded and rebranded as an online marketplace in 2018 offering a wide range of consumer items.