Premier first dental clinic in Brunei to receive MSQH accreditation

Minister of Health YB Dato Seri Setia Dr Hj Mohd Isham (L) viewing Premier Dental in Delima, Serusop with its management during a ceremony held to mark their MSQH accreditation. Photo courtesy of Le Voeu Events Company

Premier Dental & Orthodontic Centre has become the first dental clinic in Brunei to receive accreditation from the Malaysian Society for Quality in Health (MSQH) after achieving 96% compliance in its auditing process.

The MSQH accreditation – effective for four years from September 2019 – is specifically for dental clinics and covers eight standards: access to care, facilities and equipment, human resource, practice, safety, ethics, clinical governance and quality improvement activities.

Managing Director of Premier Dental and Orthodontic Centre Dato Paduka Dr Hj Abdul Latif Hj Ibrahim said the accreditation – which the clinic plans to maintain in the long-term – helps establish international standards that need to be continuously met.

“The journey of accreditation has enabled us to comply with the existing regulations and statutory requirements, offer better quality care, and strengthen community trust and public confidence,” he said.

“It has also enabled us to establish a benchmark to offer quality dental services to the Bruneian community as the centre is the first (to receive MSQH accreditation in Brunei).”

Minister of Health YB Dato Seri Setia Dr Hj Mohd Isham (L) holding with MSQH certification with MD of Premier Dental Dato Paduka Dr Hj Abdul Latif (2nd R) during a ceremony held to mark the accreditation. Photo courtesy of Le Voeu Events Company

Minister of Health YB Dato Seri Setia Dr Haji Mohd Isham Hj Jaafar said the growth of private clinics would provide an alternative first point of contact for Bruneians while also being a source of patient referrals to government healthcare for more serious cases.

He added that more clinics should seek out accreditation to help elevate the industry to higher standards. MSQH is accredited by the International Society for Quality in Healthcare (ISQua).

Premier Dental opened in 2017 and has since maintained a stellar record of reviews on Google and social media, which has proved to be an important source for new clients. Lead dentist Dr. Sumaya Rao products said aside from general dentistry such as extractions and scaling, dentures and braces were also popular amongst customers.

“For braces; depending on the treatment period which can normally take one and a half years to two and a half years, the price can range from $1,500 to $4,500 (in total) and most customers opt for the flexible payment option of monthly installments which doesn’t require an initial deposit or upfront payment,” she said.

“Meanwhile dentures range from $180 for a single tooth up to $900 for a full set of upper and lower teeth.”

Public Service Announcement